Legal Information
Privacy Policy
Last Updated: May 18, 2026
TurfCity ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, turfcityla.com. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or request a free estimate.
1. Information We Collect
When you use our website or fill out our contact forms, we may collect the following information:
- Personal Identification Information: Full name, email address, phone number, and physical address.
- Project Details: Information regarding your property and landscaping needs.
- Technical and Tracking Data: IP address, browser type, referring URLs, timestamp of your visit, and marketing tracking parameters (UTM tags, GCLID) to help us understand how you found our website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To contact you regarding your request for a free estimate and provide customer service.
- To assess your project needs and prepare accurate quotes.
- To communicate with you regarding your installation, financing options (e.g., 0% APR for 21 months), and ongoing promotions.
- To analyze website usage and improve our advertising and marketing efforts.
3. SMS and Communications
By providing your phone number, you consent to receive calls and text messages from TurfCity regarding your estimate and project. Standard message and data rates may apply. You may opt out of text messages at any time by replying "STOP."
4. How We Share Your Information
We do not sell, trade, or rent your personal identification information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as CRM platforms, automation tools, and data storage services), so long as those parties agree to keep this information confidential.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you submit a request. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to request access to the specific pieces of personal information we have collected about you, request the deletion of your personal information, and opt out of the sale of your personal information (though we do not sell your data). To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
- Phone: (855) 696-7747
- Email: info@turfcityla.com
- Address: 9171 Wilshire Blvd Suite 500, Beverly Hills, CA 90210
Terms of Service
Last Updated: May 18, 2026
1. Acceptance of Terms
By accessing and using turfcityla.com (the "Site"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on TurfCity's website for personal, non-commercial transitory viewing only. Under this license, you may not:
- Modify or copy the materials.
- Use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
- Attempt to decompile or reverse engineer any software contained on the Site.
- Remove any copyright or other proprietary notations from the materials.
3. Service Estimates and Financing
All estimates requested through the Site are free and no-obligation. However, an estimate does not constitute a legally binding contract for services. Final pricing, scope of work, and financing terms (such as the 0% APR for 21 months) are subject to credit approval, physical inspection of the property, and the execution of a formal, written installation agreement.
4. Disclaimer
The materials on TurfCity's website are provided on an 'as is' basis. TurfCity makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
5. Limitations
In no event shall TurfCity or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TurfCity's website, even if TurfCity or an authorized representative has been notified orally or in writing of the possibility of such damage.
6. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of California, and you irrevocably submit to the exclusive jurisdiction of the courts in Los Angeles County.